Business Profile

Non-Accredited
Business Profile

Computershare, Inc.

Stock Transfer Agents

Business Profile

Non-Accredited

Computershare, Inc.

Additional business information

Additional Information: More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more.

BBB Rating & Accreditation

Years in Business: 19

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Customer Reviews

Average of 47 Customer Reviews

Customer Complaints

170 complaints closed in last 3 years

105 complaints closed in last 12 months

BBB Rating & Accreditation

Years in Business: 19

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Overview

Computershare, Inc. is a stock transfer agent that offers investor services. 

Business Details

Headquarters
250 Royall St, Canton, MA 02021-1011

BBB File Opened:4/29/2005
Years in Business:19
Business Started:12/31/2001
Business Started Locally:7/9/2002
Business Incorporated:12/31/2001
Type of Entity:Corporation
Number of Employees:2350
Alternate Business Name
  • Equiserve
  • Computer Shareholder Services
  • KCC
Business Management
  • Mr. Steven Dugan, Compliance Manager
  • Mr. James Lacy, Compliance Specialist
Contact Information

    Principal

  • Mr. Steven Dugan, Compliance Manager
  • Mr. James Lacy, Compliance Specialist

    Customer Contact

  • Mr. Steven Dugan, Compliance Manager
  • Mr. James Lacy, Compliance Specialist
Additional Contact Information

Fax Numbers

  • (781) 575-4210

    Primary Fax

Phone Numbers

Customer Complaints

170 Customer Complaints

Most Recent Customer Complaint

anonymous

07/20/2021

I have repeatedly attempted to gain access to my account. Every attempt results in Computershares system saying they will send me a validation email link. I never receive the email. When I contact the company, they, in error, believe this is some other kind of problem and send temporary passwords and validation codes via postal mail. I enter these into their system and again, I am asked to validate an email link that never arrives. It is not in my spam folder and my email address is entered correctly. Computershare is engaged in fraudulent business practices, and I will continue to allege this until the issue is resolved and gain access to my account online.Read More

Customer Reviews

47 Customer Reviews

Most Recent Customer Review

When they claim to have mailed a certificate they do so using regular mail. I cant get anyone to tell me why would a company mail such an important document without tracking it. They claimed it was mailed, I claim it wasnt so how do determine? Since I dont have the document they will be charging me the fee to reproduce it which will take away a large amount of the funds. This is how they are scamming folks?? Why arent there regulations to cap this amount and/or require the company to use appropriate mailing resources. I just dont understand. Even our attorney and investment guy say this company wont budge on charging those fees to reproduce documents.

... Read More

Business Details

Headquarters
250 Royall St, Canton, MA 02021-1011

BBB File Opened:4/29/2005
Years in Business:19
Business Started:12/31/2001
Business Started Locally:7/9/2002
Business Incorporated:12/31/2001
Type of Entity:Corporation
Number of Employees:2350
Alternate Business Name
  • Equiserve
  • Computer Shareholder Services
  • KCC
Business Management
  • Mr. Steven Dugan, Compliance Manager
  • Mr. James Lacy, Compliance Specialist
Contact Information

    Principal

  • Mr. Steven Dugan, Compliance Manager
  • Mr. James Lacy, Compliance Specialist

    Customer Contact

  • Mr. Steven Dugan, Compliance Manager
  • Mr. James Lacy, Compliance Specialist
Additional Contact Information

Fax Numbers

  • (781) 575-4210

    Primary Fax

Phone Numbers

Business Categories

Local BBB

Better Business Bureau Serving Eastern MA, ME, RI & VT

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the companys size and volume of transactions, and understand that the nature of complaints and a firms responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the companys size and volume of transactions, and understand that the nature of complaints and a firms responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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